CAPS provides innovative and effective solutions for interiors and display within Retail, Medical, Educational, Leisure, Office and Workshop environments across the globe.
Our services include:
- design concept and development
- fit-out / installation / project management
Our primary specialisation is in bespoke retail and interior solutions including:
- retail fixtures and fit out
- unique shop counters
- ergonomic office furniture
- inspiring furniture for educational and leisure spaces
- hotel furniture
Utilising our well-developed technical and manufacturing facilities, we also offer an exclusive bespoke manufacturing service to clients from many different sectors.
KeywordsProject management, Merchandise presentation tables, Garment display racks, display stands, Fitting rooms, Sales counters, Showcases, display cases, Wall systems, Shelf systems, Free standing fixtures
Fixtures & fit-out for Roasting Plant cafe
The client was looking for an experienced shopfitting partner to help implement the Roasti...ng Plant concept – translating it from its home in the USA to their first store in London, UK. The successful partner for the project had to transform the amazing design of the store into reality, incorporating high-quality fixtures and fit-out, with attention afforded to even the smallest detail.
New Build & Refurbishment Desks: Supply and fit at T5, T5B, T3, T4, T2a, T2b. Individual p...rogrammes: Security Standardisation, Security Compliance. Pret A Manger: Fit out programme at T5, T4, T3. Tie Rack at T3. Our check-in desks project for Heathrow Airport (Terminals 3 and 4) won an Innovation & Design Award in 2014.
Hotel refurbishment- Hotel zur Amtspforte
Meeting the specification and ambience of a sample room example done by a contracted desig...ner, while meeting a given budget and tight delivery terms for the agreed parts. Scheduling phased fixtures deliveries and planning/completing fit-out works to minimize the downtime at the client’s business. Turning the customer’s vision of the hotel face-lift into a reality making it more attractive for hotel guests.
Julian Charles is already serving the 3rd generation of its customers and shopping habits ...among the target group are changing constantly. The need to refit the store interiors arises regularly. In 2016 we had the great honour to create the new Julian Charles store identity. The design needed to reflect softness, calm and peaceful atmosphere, emphasize the luxury style and also highlight flag products of Julian Charles: luxury beds and home accessories.
PEPCO required a consistent, high level of customer service including delivering fixtures ...and store fit-out for their fast growing network in Central Eastern Europe. The client wanted to ensure that a shopper walking into a store, whether it was Bucharest or Warsaw, was delivered the same, unique customer experience.
Fit-out for Tim Hortons
To work closely with the client’s designers to fine tune the design of the fixtures, then ...to manufacture and deliver bespoke counter fixtures to 12 stores. CAPS Interiors were awarded main contractor works on 4 of the 12 stores, which involved full project management and fitout services – working with both our own contractors and client-appointed contractors to make the vision a reality. We were able to demonstrate what our UK and Polish manufacturing teams could do, as well as our fitout teams, in order to meet the client’s rollout programme.
Co-ordinating our works to ﬁt in with other contractors as the site was a brand new buildi...ng. Translating the architects vision for the units into a working design, including ﬁnding a solution for wiring within the unit to keep the unit design clean and neat. Trialling various ﬁnishes to meet the architects vision of how the ﬁnished units will look.
Arrange your meetings at the fair trade in advance
You have the opportunity to arrange meetings with Polish exhibitors, visitors and professionals in advance by filling our form. It enables you to schedule the time spent at trade fair event efficiently.
Moreover, the scheduled meetings can take place at Polish exhibitors booth. The rules are very simple: please fill out our form selecting the topic you are interested in, filling in your profile info, including the form of cooperation proposed or required by you.
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Q&A with Andrew Moss & Paul Munsch – professionals in Education/Office furniture sales
Welcome to CAPS, Andrew and Paul! We are delighted you have joined our team that works with clients from education and office sectors. Using this opportunity, we would like to get some insight from your professional background. Would you mind answering a few questions for us?
Paul & Andrew: Not at all. Fire away!
How many years’ experience do you have working in the office furniture industry?
Paul: 34 years
Andrew: 18.5 years
What was your first job in office furniture?
Paul: I worked for a company delivering and installing furniture throughout the UK. I also used to arrange collections of second hand furniture, get it refurbished and then sell it on – we were the original upcyclers!
Andrew: I was a trainee account manager and had to do everything within the company for the first 6 months before being released into the wild world of sales.
What specific skills have you developed over your career?
Paul: Most recently, as Operations Director at Broadstock I was responsible for delivering and maintaining exceptionally high levels of customer service. This involved every stage of our operational processes from order receipt to invoicing and was utterly dependent on great teamwork. My pet subject is definitely logistics and installation- I was responsible for an in-house fleet of 10 trucks which would easily double during our peak season and we earnt a reputation as a unrivalled professional and trustworthy service provider. I was also responsible for the sales office, production, supplier assessment, health and safety and quality control. In 2017 our order output was over £30,000,000 plus
Andrew: After a few years ‘cutting my teeth’ looking after customers in the West Yorkshire and Derbyshire area, I was asked to go into the South West as Broadstock had just got onto the SUPC framework. I won my first major contract with the University of Plymouth and over the next 10 years or so, built up my portfolio of Public and Private Sector customers, taking sales from zero in this area to over £2m. My strengths have been within the University sector, dealing with Estates, Procurement, Contractors, Architects, Designers and end users, managing their requirements, which could be just a single chair or a project in excess of £800k.
What was the most challenging project you have managed?
Paul: There have been many, my “favourites” Birmingham University’s new Library, The Forum at Exeter University, The Spark Building at Solent University, CIS Tower Manchester (replacing the furniture over 21 floors twice). All were complex multi-million pound projects and had they did have their inherent frustrations- but they also had their very funny moments too.
Andrew: It was 2 large projects at the same time at the University of Exeter – The Forum and the Business School, which combined came to a value of over £1m. These both took place over one long summer on top of all the other enquiries I was dealing with at what is always the busiest time of year.
What was your favourite project?
Paul: From 2012- 2015 I worked closely with the NSPCC as they rationalised their property portfolio. This included working at their HQ in London, setting up several Childline call centres, 20 plus Regional offices and a new 100 person office in Belfast. It was a privilege to help such a worthwhile cause and to contribute to their vital work. Total spend £2 million plus.
Andrew: not a project as such. My favourite part of the job was seeing my customers after an installation when it had gone well and everybody was happy.
What changes have you seen in office furniture design?
Paul: Office furniture has and is constantly changing. The current move away from the static desk and chair to a more agile and collaborative workplace is the most dynamic I have witnessed. People now expect to be able to be flexible at work and not be “nailed” to a single seat.
Andrew: It used to be a lot simpler – see a customer, measure up, produce a plan and quotation about a week and a half later and send everything in the post. Now, it is far more complicated with all the extra skills and services that surround office furniture – e.g. electrics, break out, acoustics, agile learning etc. and everybody wants all the information back yesterday via email!!
Thank you for your time and sharing your experiences with us. And, good luck in a new chapter of your career!